user manual
Ceramic glass hob
EHS 36020 U
electrolux 3
Welcome to the world of Electrolux
Thank you for choosing a first class
product from Electrolux, which hopefully
will provide you with lots of pleasure in
the future. The Electrolux ambition is to
offer a wide variety of quality products
that make your life more comfortable.
You will find some examples on the cov-
er in this manual. Please take a few min-
utes to study this manual so that you
can take advantage of the benefits of
your new machine. We promise that it
will provide a superior User Experience
delivering Ease-of-Mind.
Good luck!
4 electrolux contents
Contents
Operating Instructions
Safety instructions
Description of the Appliance
Operating the appliance
Tips on Cooking and Frying
Cleaning and Care
What to do if …
5
5
7
10
20
23
26
28
29
30
Disposal
Installation Instructions
Assembly
Installing more than
one Frontline hob
Guarantee/Customer Service
Service
34
39
42
The following symbols are used in this user information:
1 Warning! This must be read! Important advice for the safety of persons and
information on avoiding damage to the appliance
3 General information and advice
2 Information on environmental protection
z Dangerous voltage
operating instructions electrolux 5
• To avoid small children and pets un-
intentionally switching the appliance
on, we recommend activation of the
child safety device.
Operating Instructions
Safety instructions
General safety
•
The appliance may only be installed
and connected by trained, registered
service engineers.
• Built-in appliances may only be used
after they have built in to suitable
built-in units and work surfaces that
meet standards.
• In the event of faults with the appli-
ance or damage to the glass ceramic
(cracks, scratches or splits), the ap-
pliance must be switched off and
disconnected from the electrical
supply, to prevent the possibility of
an electric shock.
Please comply with these instructions. If
you do not, any damage resulting is not
covered by the warranty.
Correct use
• This appliance is not intended for
use by children or other persons
whose physical, sensory or mental
capabilities or lack of experience and
knowledge prevents them from us-
ing the appliance safely without su-
pervision or instruction by a
• Repairs to the appliance must only
be carried out by trained registered
service engineers.
Safety during use
responsible person to ensure that
they can use the appliance safely.
• Overheated fats and oils can ignite
very quickly. Warning! Fire hazard!
• Do not leave the appliance unattend-
ed during operation.
• There is the risk of burns from the
appliance if used carelessly.
• This appliance should be used only
for normal domestic cooking and fry-
ing of food.
• Remove stickers and film from the
glass ceramic.
• The appliance must not be used as a
• Cables from electrical appliances
must not touch the hot surface of the
appliance or hot cookware.
work surface or as a storage surface.
• Additions or modifications to the ap-
pliance are not permitted.
• Switch the cooking zones off after
each use.
• Do not place or store flammable liq-
uids, highly inflammable materials or
fusible objects (e.g. plastic film, plas-
tic, aluminium) on or near the appli-
ance.
Safety when cleaning
• For cleaning, the appliance must be
switched off and cooled down.
• For safety reasons, the cleaning of
the appliance with steam jet or high-
pressure cleaning equipment is not
permitted.
Children’s safety
• Small children must be kept away
from the appliance.
• Only let bigger children work on the
appliance under supervision.
6 electrolux safety instructions
How to avoid damage to the appli-
ance
• The glass ceramic can be damaged
by objects falling onto it.
• The edge of the glass ceramic can
be damaged by being knocked by
the cookware.
• Cookware made of cast iron, cast
aluminium or with damaged bottoms
can scratch the glass ceramic if
pushed across the surface.
• Objects that melt and things that boil
over can burn onto the glass ceramic
and should be removed straighta-
way.
• To avoid damaging cookware and
glass ceramics, do not allow sauce-
pans or frying pans to boil dry.
• Do not use the cooking zones with
empty cookware or without cook-
ware.
description of the appliance electrolux 7
Description of the Appliance
Cooking surface layout
Single cooking zone
1200W
Double ring cooking
zone
700/1700W
Frontline strip
Control panel
Control panel layout
Warm up pilot
light
Double ring pi-
lot light
Child lock pilot
light
Heat setting
indicator
Warm up pi-
lot light
On/Off pilot
Heat setting
indicator
Timer indicator
light
Heat setting
selection
Timer selec-
tion
Automatic
warm-up
function
On/Off
Automatic warm-
up function
Child lock
Outside ring
On/Off
Heat setting
selection
Timer
8 electrolux description of the appliance
Touch Control sensor fields
The appliance is operated using Touch
Control sensor fields. Functions are
controlled by touching sensor fields and
confirmed by displays and acoustic sig-
nals.
Touch the sensor fields from above,
without covering other sensor fields.
Sensor field
On / Off
Function
To switch the appliance on and off
To increase heat settings
To reduce heat settings
Increase settings
Reduce settings
Automatic warm-up function To switch automatic warm-up function
on/off
Double ring switch
Switches outside ring
on and off
Timer
Timer selection
Increase settings
Reduce settings
Child lock
To increase Timer time
To reduce Timer time
Locking control panel for children
Displays
Display
Description
Cooking zone is switched off
Keep warm setting is set
Heat setting is set
¾
u
Keep warm setting
Heat settings
¿ - Ç
e
Fault
Malfunction has occurred
Cooking zone is still hot
Child safety device is engaged
Switch off is active.
h
Residual heat
l
Child safety device
Automatic switch off
_
description of the appliance electrolux 9
Residual heat indicator
Warning! Risk of burns from residu-
al heat. After being switched off, the
cooking zones need some time to
cool down. Look at the residual heat
indicator h .
Residual heat can be used for melt-
ing and keeping food warm.
10 electrolux operating the appliance
Operating the appliance
Switching the appliance on and off
Control panel
Display
¾ / h
Pilot light
lights up
goes out
Switch on
Switch off
Touch
Touch
for 2 seconds
for 1 second
h / none
After switching on, within approx.
10 seconds a heat setting or a func-
tion must be set, otherwise the ap-
pliance automatically switches
itself off.
Setting the heat setting
Control panel
Indicator
To increase
To decrease
To switch off
Touch
Touch
u to Ç
Ç to ¾
¾
Touch and at the same time
operating the appliance electrolux 11
To switch the outside ring on and
off
By switching the outside ring on or off,
the effective heating surface can be
matched to the size of the cookware.
Before the outside ring can be
switched on, the inside ring must be
switched on.
Double ring cooking
Sensor field
Pilot light
zone
To switch on outside ring
To switch off outside ring
Touch
Touch
for 1-2 seconds
for 1-2 seconds
is lit
goes out
12 electrolux operating the appliance
Using the automatic warm-up function
All cooking zones are equipped with an
automatic warm-up function. The auto-
matic warm-up function sets the cook-
ing zone to the highest setting for a
certain period of time and then automat-
ically switches back to the cooking set-
ting that was originally set.
Automatic warm-up
function
Sensor field
Power indicator
To switch on
Touch for 1 second
Touch for 1 second
is lit throughout the au-
tomatic warm up period
To switch off
goes out
If during the automatic warm up a
higher heat setting is selected, e.g.
from Á to Ã, the automatic warm
up is adjusted.
The length of time that the automatic
warm up function operates depends on
the heat setting selected.
Heat setting
Length of the automatic warm up [min:sec]
v
1
2
3
4
5
6
7
8
9
0:30
1:00
1:40
4:50
6:30
10:10
2:30
3:30
4:30
---
operating the appliance electrolux 13
Using the child safety device
The child safety device prevents unin-
tentional use of the appliance.
The child safety device can only be
switched on and off, if the appliance
is switched on, but no cooking zone
has a heat setting set.
Activating the child safety device
Step
Control panel
Indicator/Signal
1.
2.
Switch on the appliance
(Do not set a heat setting)
¾
Touch
l
Appliance switches off. The child safety device is activated.
If you want to use a locked cooking
zone (indicator l), an acoustic sig-
nal sounds.
14 electrolux operating the appliance
Overriding the child safety device
The child safety device can be released
in this way for a single cooking session;
it remains activated afterwards.
Step
control panel
Indicator/Signal
1.
2.
Switch on the appliance
l
and touch any one of the
cooking zones
acoustic signal
Until the appliance is next switched off, it can be used as normal.
After overriding the child safety de-
vice, a heat setting or a function
must be set within
approx. 10 seconds, otherwise the
appliance automatically switches it-
self off.
Deactivating the child safety device
Step
Control panel
Indicator/Signal
1.
2.
Switch on the appliance
l
Touch
0lights up
Appliance switches off. The child safety device is deactivated.
operating the appliance electrolux 15
Using the timer
All cooking zones can each use one of
the two timer functions at the same
time.
Function
Condition
Outcome after time
has elapsed
Safety cut-out
When a heat setting is set
acoustic signal
0lights up
Cooking zone switches
off
Countdown timer
When cooking zones are not
used
acoustic signal
0lights up
If a heat setting is set on this cook-
ing zone in addition to a countdown
timer, the cooking zone is switched
off after the time set has elapsed.
16 electrolux operating the appliance
Selecting the cooking zone
Step
Control panel
Display
1.
2.
Touch
once
Pilot light for the back cooking
zone flashes
Touch
once
Pilot light for the front cooking
zone flashes
Setting the time
Step
Control panel
Indicator
1.
Select cooking zone Pilot light for the selected cooking zone
flashes
2.
Touch or
0to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
If other timer functions are set, after
a few seconds the shortest remain-
ing time of all the timer functions is
displayed and the corresponding pi-
lot light flashes.
Switching off the Timer function
Step
Control panel
Display
1.
Select a cooking
zone
Pilot light of the selected cooking zone
flashes more quickly.
Remaining time is displayed
2.
Touch for the cooking The remaining time counts down to 00.
zone selected
Simultaneoulsy touch 00is displayed.
and for the cooking
zone selected
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
operating the appliance electrolux 17
Changing the time
Step
Control panel
Indicator
1.
Select
cooking zone Pilot light of the selected cooking zone
flashes faster
Time remaining is displayed
2.
Touch or
01to 99 minutes
After a few seconds, the pilot light flashes more slowly.
The time is set.
The time counts down.
Displaying the time remaining for a cooking zone
Step
Control panel field
Display
1.
Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step
Control panel field
Acoustic signal
1.
Touch
Acoustic signal to acknowledge.
Acoustic signal stops.
18 electrolux operating the appliance
Automatic switch off
Cooking surface
• If after switching on the cooking sur-
face, a heat setting is not set for a
cooking zone within approx. 10 sec-
onds, the cooking surface automati-
cally switches itself off.
• If one or more sensor fields are cov-
ered for longer than approx. 10 sec-
onds, e.g. by a pan placed upon it, a
signal sounds and the cooking sur-
face switches off automatically.
• If all cooking zones are switched off,
the cooking surface automatically
switches itself off after approx. 10
seconds.
operating the appliance electrolux 19
Control panel
Moisture (e.g. a wet cloth) or liquid
boiling over onto the control panel
immediately switches all cooking
zones off.
Cooking zones
• If one of the cooking zones is not
switched off after a certain time, or if
the heat setting is not modified, the
relevant cooking zone switches off
automatically. _ is displayed. Before
being used again, the cooking zone
must be set to ¾.
Heat setting
v, 1- 2
3- 4
Switches off after
6 hours
5 hours
4 hours
1.5 hours
5
6- 9
20 electrolux tips on cooking and frying
Tips on Cooking and Frying
Information on acrylamides
According to the latest scientific
knowledge, intensive browning of
food, especially in products con-
taining starch, can constitute a
health risk due to acrylamides.
Therefore we recommend cooking
at the lowest possible temperatures
and not browning foods too much.
Cookware
• You can recognise good cookware
from the bottoms of the pans. The
bottom should be as thick and flat as
possible.
• Cookware made of enamelled steel
or with aluminium or copper bottoms
can leave discolorations on the glass
ceramic surface which are difficult or
impossible to remove.
tips on cooking and frying electrolux 21
Energy saving
Always place cookware on the
cooking zone before it is switched
on.
If possible, always place lids on the
pans.
Switch cooking zones off before the
end of the cooking time, to take ad-
vantage of residual heat.
Bottom of pans and cooking zones
should be the same size.
22 electrolux tips on cooking and frying
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
set-
ting
Cooking-
process
Cooking
time
suitable for
Tips/Hints
0
Off position
Keeping
food
1
Keeping cooked foods warm as required
Hollandaise sauce,
melting butter, chocolate,
gelatine
Cover
warm
Melting
5-25 mins.
Stir occasionally
Cook with lid on
1-2
Solidi-
fying
Fluffy omelettes, baked eggs 10-40 mins.
Simmering rice and milk-
Add at least twice as
much liquid as rice, stir
milk dishes part way
through cooking
Simmer-
ingonlow
heat
based dishes
2-3
3-4
25-50 mins.
Heating up ready-cooked
meals
With vegetables add only
Steaming
Braising
Steaming vegetables, fish
20-45 mins. a little liquid (a few table-
spoons)
braising meat
Use only a little liquid, e.
Steaming potatoes
20-60 mins.
g.: max.
¼
l water for
750 g potatoes
4-5
Boiling
Cooking larger quantities of
food, stews and soups
Up to 3 l liquid plus ingre-
dients
60-150 mins.
Frying escalopes, veal cor-
don bleu, cutlets, rissoles,
sausages, liver, roux, eggs,
pancakes, doughnuts
Gentle
Frying
Turn halfway through
cooking
6-7
7-8
9
Steady frying
Hash browns, loin steaks,
steaks, Flädle (pancakes for
garnishing soup)
Heavy
Frying
5-15 mins.
per pan
Turn halfway through
cooking
Boiling
Searing
Deep
Boiling large quantities of water, cooking pasta, searing meat (goulash,
pot roast), deep frying chips
frying
cleaning and care electrolux 23
Cleaning and Care
Take care! Risk of burns from resid-
ual heat.
Warning! Sharp objects and abra-
sive cleaning materials will damage
the appliance. Clean with water and
washing up liquid.
Warning! Residues from cleaning
agents will damage the appliance.
Remove residues with water and
washing up liquid.
24 electrolux cleaning and care
Cleaning the appliance after each use
1. Wipe the appliance with a damp
cloth and a little washing up liquid.
2. Rub the appliance dry using a clean
cloth.
Removing deposits
1. Place a scraper on the glass ceramic
surface at an angle.
2. Remove residues by sliding the
blade over the surface.
3. Wipe the appliance with a damp
cloth and a little washing up liquid.
4. Rub the appliance dry using a clean
cloth.
Remove
im-
medi-
ately
when the appliance
has cooled down
Type of dirt
using
sugar, food containing sugar
plastics, tin foil
yes
yes
---
---
---
a scraper*
limescale and water rings
fat splashes
yes
yes
yes
cleaner for glass ce-
ramic or stainless
steel*
---
shiny metallic discolouration
---
*Scrapers and cleaners for glass ceramic and
stainless steel can be purchased in specialized
shops
cleaning and care electrolux 25
Remove stubborn residues with a
cleaner for glass ceramic or stain-
less steel.
Scratches or dark stains on the
glass ceramic that cannot be re-
moved do not however affect the
functioning of the appliance.
Removable Frontline strip
The aluminium Frontline strip fastens on
by means of magnets. It is easy to re-
move by hand and can be cleaned with
detergent. Please do not use any scour-
ing agents or sponges that scratch. Do
not clean the strip in the dishwasher.
26 electrolux what to do if …
What to do if …
Problem
Possible cause
Remedy
The cooking zones will not
More than 10 seconds have
Switch the appliance on again.
switch on or are not function- passed since the appliance
ing
was switched on
The child safety device is
Deactivate the child safety de-
vice (See the section “Child
safety device”)
switched on
l
Several sensor fields were
touched at the same time
Only touch one sensor field
The sensor fields are partly
covered by a damp cloth or
with liquid
Remove the cloth or the liquid.
Switch the appliance on again.
Automatic switch off has been
triggered
Switch the appliance on again
The residual heat indicator is The cooking zone was only on If the cooking zone is sup-
not displaying anything for a short time and is therefore posed to be hot, call the Cus-
not hot tomer Service Department.
The automatic warm-up func- The highest heat setting is set The highest heat setting has
tion is not switching on
Ç
the same power as the auto-
matic warm-up function
e
and number are displayed Electronics fault
Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the
customer service department
e
If you are unable to remedy the
problem by following the above
suggestions, please contact your
dealer or the Customer Care De-
partment.
what to do if … electrolux 27
Warning! Repairs to the appliance
are only to be carried out by quali-
fied service engineers. Considera-
ble danger to the user may result
from improper repairs.
If the appliance has been wrongly
operated, the visit from the custom-
er service technician or dealer may
not take place free of charge, even
during the warranty period.
28 electrolux disposal
Disposal
Packaging material
The packaging materials are envi-
ronmentally friendly and can be re-
cycled. The plastic components are
identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the
packaging materials in the appro-
priate container at the community
waste disposal facilities.
Old appliance
The symbol
W
on the product or on
its packaging indicates that this
product may not be treated as
household waste. Instead it shall be
handed over to the applicable col-
lection point for the recycling of
electrical and electronic equipment.
By ensuring this product is dis-
posed of correctly, you will help pre-
vent potential negative
consequences for the environment
and human health, which could oth-
erwise be caused by inappropriate
waste handling of this product. For
more detailed information about re-
cycling of this product, please con-
tact your local city office, your
household waste disposal service
or the shop where you purchased
the product.
installation instructions electrolux 29
zRisk of injury from electrical cur-
Installation Instructions
rent.
• Loose and inappropriate plug and
socket connections can make the
terminal overheat.
• Have the clamping connections cor-
rectly installed by a qualified electri-
cian.
Safety instructions
Warning! This must be read!
• Use strain relief clamp on cable.
The laws, ordinances, directives and
standards in force in the country of use
are to be followed (safety regulations,
proper recycling in accordance with the
regulations, etc.)
• In the event of single-phase or two-
phase connection, the appropriate
mains cable of type H05BB-F Tmax
90°C(or higher) must be used.
• If this appliance’s mains cable is
damaged, it must be replaced by a
special cable (type H05BB-F Tmax
90°C; or higher). The latter is availa-
ble from the Customer Care Depart-
ment.
A device must be provided in the electri-
cal installation which allows the appli-
ance to be disconnected from the mains
at all poles with a contact opening width
of at least 3 mm.
Suitable isolation devices include line
protecting cut-outs, fuses (screw type
fuses are to be removed from the hold-
er), earth leakage trips and contactors.
Installation may only be carried out by a
qualified electrician.
The minimum distances to other appli-
ances and units are to be observed.
Anti-shock protection must be provided
by the installation, for example drawers
may only be installed with a protective
floor directly underneath the appliance.
The cut surfaces of the worktop are to
be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the
work top with no gap.
Avoid installing the appliance next to
doors and under windows. Otherwise
hot cookware may be knocked off the
rings when doors and windows are
opened.
zRisk of injury from electrical cur-
rent.
• The electrical mains terminal is live.
• Make electrical mains terminal free of
voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by in-
stalling correctly.
• The appliance must be connected to
the electrical supply by a qualified
electrician.
30 electrolux assembly
Assembly
assembly electrolux 31
32 electrolux assembly
assembly electrolux 33
34 electrolux installing more than one frontline hob
Installing more than one
Frontline hob
Additional parts: cross bar(s), heat re-
sistant silicon, rubber block, shaving
blade.
Only use special heat-resistant sili-
con.
Cut-out section
Distance from the wall: at least 50
mm
Depth:490 mm
Width: The widths of all appliances to
be built-in are added together, minus 20
mm (see also “Overview of all appliance
widths”)
Example:
Installing more than one appliance
1. Work out the size of the cut-out sec-
tion and saw it out.
2. Remove Frontline strip from the ap-
pliances by hand (magnetic fastening).
3. Lay the appliances one at a time on
something soft (for example a blan-
ket) with the underside facing up-
wards.
installing more than one frontline hob electrolux 35
4. Screw / clip fixing plates / retaining
grips into the appropriate holes in the
protective boxes.
5. Place first appliance in the cut-out.
Lay connecting cross bar in the cut-
out and push up halfway against the
appliance.
6. Put silicon on the appliance corners
that will touch one another. Put sili-
con on the end of the cross bar.
7. Loosely screw in fixing plates / re-
taining grips from below on the
worktop and on the connecting
cross bar.
36 electrolux installing more than one frontline hob
8. Place Frontline strips on the appli-
ances. Check that the Frontline
strips are in line with one another.
9. Tighten the fixing plate / retaining
grip screws.
10.Inject a line of silicon into the gap be-
tween the appliances.
11.Dampen silicon line with a little soapy
water.
12.Press rubber block hard against the
glass ceramic and draw it slowly
along the gap.
installing more than one frontline hob electrolux 37
13.Leave silicon until the next day to
harden.
14.Carefully remove projecting silicon
with a shaving blade.
15.Clean glass ceramic thoroughly.
16.Replace Frontline strips.
Overview of all appliance widths
180 mm
Worktop-mounted cooker hood
360 mm
Glass ceramic cooking surface with 2
radiation cooking zones
Glass ceramic cooking surface with 2
induction cooking zones
Gas hob with 2 burners
Grill
Grill/Deep fat fryer
Wok
580 mm
Glass ceramic cooking surface with 4
radiation cooking zones
Gas hob with 4 burners
720 mm
Glass ceramic cooking surface with 4
radiation cooking zones
Glass ceramic cooking surface with 4
induction cooking zones
Gas hob with 4 burners
38 electrolux
Rating Plate
941 177 688
ELECTROLUX
2,9 kW 230 V
50 Hz
EHS36020U
HFC 236
Guarantee/Customer Service electrolux 39
Guarantee/Customer Service
European Guarantee
This appliance is guaranteed by Electrolux in
each of the countries listed at the back of this
user manual, for the period specified in the appli-
ance guarantee or otherwise by law. If you move
from one of these countries to another of the
countries listed below the appliance guarantee
will move with you subject to the following qual-
ifications:
•
The appliance guarantee starts from the date
you first purchased the appliance which will
be evidenced by production of a valid pur-
chase document issued by the seller of the
appliance.
•
The appliance guarantee is for the same pe-
riod and to the same extent for labour and
parts as exists in your new country of resi-
dence for this particular model or range of
appliances.
•
•
The appliance guarantee is personal to the
original purchaser of the appliance and can-
not be transferred to another user.
The appliance is installed and used in ac-
cordance with instructions issued by Elec-
trolux and is only used within the home, i.e. is
not used for commercial purposes.
The appliance is installed in accordance with
all relevant regulations in force within your
new country of residence.
•
The provisions of this European Guarantee do
not affect any of the rights granted to you by law.
40 electrolux Guarantee/Customer Service
p
t
b
Albania
+35 5 4 261 450
+32 2 363 04 44
Rr. Pjeter Bogdani Nr. 7 Tirane
Bergensesteenweg 719, 1502 Lembeek
Belgique/België/
Belgien
Èeská republika
Danmark
+420 2 61 12 61 12
+45 70 11 74 00
Budìjovická 3, Praha 4, 140 21
Sjællandsgade 2, 7000 Fredericia
Muggenhofer Str. 135, 90429 Nürnberg
Mustamäe tee 24, 10621 Tallinn
Deutschland
Eesti
+49 180 32 26 622
+37 2 66 50 030
Carretera M-300, Km. 29,900
Alcalá de Henares Madrid
España
+34 902 11 63 88
+44 8705 929 929
France
Addington Way, Luton, Bedfordshire
LU4 9QQ
Great Britain
Hellas
+30 23 10 56 19 70
+385 1 63 23 338
+353 1 40 90 753
+39 (0) 434 558500
+37 17 84 59 34
+3702780607
4 Limnou Str., 54627 Thessaloniki
Slavonska avenija 3, 10000 Zagreb
Long Mile Road Dublin 12
Hrvatska
Ireland
Italia
C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Kr. Barona iela 130/2, LV-1012, Riga
Žirmūnų 67, LT-09001 Vilnius
Rue de Bitbourg, 7, L-1273 Hamm
Latvija
Lithuania
Luxembourg
+352 42 431 301
H-1142 Budapest XIV,
Erzsébet királyné útja 87
Magyarország
Nederland
+36 1 252 1773
Vennootsweg 1, 2404 CG -
Alphen aan den Rijn
+31 17 24 68 300
Norge
+47 81 5 30 222
+43 18 66 400
Risløkkvn. 2 , 0508 Oslo
Herziggasse 9, 1230 Wien
ul. Kolejowa 5/7, Warszawa
Österreich
Polska
+48 22 43 47 300
Quinta da Fonte - Edificio Gonçalves Zarco - Q
Portugal
Romania
+35 12 14 40 39 39
35
2774 - 518 Paço de Arcos
+40 21 451 20 30
+41 62 88 99 111
Str. Garii Progresului 2, S4, 040671 RO
Industriestrasse 10, CH-5506 Mägenwil
Schweiz/Suisse/
Svizzera
Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana
Slovenija
+38 61 24 25 731
Guarantee/Customer Service electrolux 41
p
t
b
Electrolux Slovakia s.r.o., Electrolux Domáce
spotrebièe SK, Seberíniho 1, 821 03 Bratislava
Slovensko
Suomi
+421 2 43 33 43 22
Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm
Sverige
+46 (0)771 76 76 76
Tarlabaþý caddesi no : 35 Taksim
Istanbul
Türkiye
Ðîññèÿ
Óêðà¿íà
+90 21 22 93 10 25
+7 495 937 7837
+380 44 586 20 60
129090 Ìîñêâà, Îëèìïèéñêèé ïðîñïåêò, 16,
ÁÖ „Îëèìïèê“
04074 Êè¿â, âóë.Àâòîçàâîäñüêà,
2a, ÁÖ „Àëêîí“
42 electrolux service
Service
In the event of technical faults, please
first check whether you can remedy the
problem yourself with the help of the op-
erating instructions (section “What to do
if…”).
If you were not able to remedy the prob-
lem yourself, please contact the Cus-
tomer Care Department or one of our
service partners.
In order to be able to assist you quickly,
we require the following information:
– Model description
– Product number (PNC)
– Serial number (S No.)
(for numbers see rating plate)
– Type of fault
– Any error messages displayed by the
appliance
– three digit letter-number combina-
tion for glass ceramic
So that you have the necessary refer-
ence numbers from your appliance at
hand, we recommend that you write
them in here:
Model description:
PNC:
.....................................
.....................................
.....................................
S No:
374 477 903-N-200308-02
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